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|Address:||126 West Street, Marlow, Buckinghamshire SL7 2BP|
|Price: £44.00||Wine: £15.50||Champagne: £35.00|
|Opening Hours:||Mon-Sat 12N-2.30pm 5-10.30pm Sun 12N-3pm|
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I don't usually do reviews but felt compelled to since I was so taken aback by the poor service we received here. My family and I were celebrating a special occasion by having lunch here a few days ago. We all were looking forward to it for a long time and sadly we were left very disappointed by our experience.
We arrived early by 30 mins for our table and were sent away by the front of house because they had no where for us to sit. We noted at least 4 empty tables (one of which was a table of 6) in the ‘bar area’ which were not offered. We had to loiter nearby, went back 30 mins later at our designated time and were sat at one of the empty tables we had witnessed before, to have a drink and peruse the drinks menu (we had to ask to see the food menu)
We were then hurried off this table to another in the restaurant area (hard to differentiate whats what as it quite small)
I was not impressed with the menu choice and struggled to find something that I wanted to eat to be honest. I settled for the fish and chips, which sounds a lame choice but its honestly the only thing that appealed to me out of the choice. It was very nice I have to say ( apart from the chips which they cook to the point there is no potato left inside) Everybody else was happy with their food choices. Best bit for me was actually the soda bread they give you at the beginning, which was delicious.
Our bill was just under £300 (6 of us) and the overall consensus from our party was that the food was very nice, not outstanding though! Perhaps I was expecting too much.
It was severely let down by the staff and overall service. The front of house lady was just awful, unhelpful and rude and there was not one personable wait staff in the place.
I am a regular at the Hinds Head in Bray, which is a 10/10 for me and never disappointed in either food or service on my numerous visits. I'm glad I tried the Hand and Flowers to see what all the hype was about but I won't be back. I can't believe this place gets 2 Michelin stars over the Hind's Head 1. I'd recommend the latter over Hand and Flowers every time.