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Meike S.’s review of

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Address:65 Gloucester Avenue NW1 8JH
Tel:020 7722 0950
Email:
Website: Visit The Engineer website
Price: £39.00 Wine: £13.50 Champagne: £31.00
Opening Hours:Mon-Sun 9am-11pm (Sun -10.30pm)

Meike S. (30s, Female)

Member since September 2008

Reviews written: 1 (1 voted helpful)

Restaurants rated: 1

Overall:2
Food and Drink:6
Service:1
Atmosphere:3
Value for Money:4

Today was a glorious Autumn Sunday in London – possibly our last for 2008 – and everyone was out and about making the most of the city, with smiles as bright as the sunshine. That's everyone except the staff at The Engineer, who were grumpy and rude and contemptuous from the moment we arrived.

We had a booking for a large group of 12, which we all understand can be more difficult to look after in terms of serving meals etc so we split our group into a table of 6 and table of 4 as requested – this pub doesn't do bookings for more than 10. The waitress 'looking after us' in fact told us that their kitchen can't handle tables larger than 6.

Our plan for the afternoon was to sit in the beer garden on this beautiful day, eat a yummy lunch (which it was), and share quite a few drinks with some friends but the staff at this pub seemed intent on making sure that didn't happen – we were sick of the treatment so left as soon as we'd finished lunch to go to another pub nearby for a few more drinks.

The staff at The Engineer don't seem to understand the concept of the hospitality business. They were anything but hospitable. I won't be coming back or recommending it.

28 September 2008
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