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|Address:||Compasses Road, Pattiswick, Essex CM77 8BG|
|Price: £25.00||Wine: £11.25|
|Opening Hours:||Mon-Sat 12N-3pm 6-9.30pm (Fri-Sat -10pm) Sun 12N-4pm|
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I visited this Gastropub today (4/11/12) with some friends who had been here before and highly recommended it. The disappointment started just after we arrived. We had pre-booked a table and got seated after finding someone to help us as there was already 2 groups in front of at the main entrance who had been waiting a while. When we sat down the waitress came over after quite a while and when asked about he menu was totally uninformed. We asked about which beers or lagers were available and she couldn't name one. We ordered the food shortly afterwards and when asked about what the soup of the day was she wen through several sheets of paper from her pocket before she could tell us. The starters came along about 30 minutes after the order along with a bottle if wine which was left unopened. When we asked for the bottle to be opened from judging by her difference in clothing and age from the other staff I would presume was the manager she didn't have a cork screw with her and sent another member of staff back over to do the job. Unfortunately they wasn't sure how to open the bottle so we did it ourselves. The main course turned up roughly over an hour later and can only be described as adequate at best. For the price of a beef roast dinner, 1 Yorkshire Pudding (which was stone cold) 3 roast potatoes (not crispy where they had been kept wam), 1 piece of cauliflower and a couple of other greens was totally overpriced for £15. No one approached us to ask if everything was ok during the meal and after we had finished, it took over 30 minutes to take away our plates and no question was asked why the pork roast dinner wasn't eaten. The pork on the menu said loin but I looked more like belly. We were going to have desert but we had waited so long we didn't have the time. We asked the the bill and for a bet between ourselves we started a stopwatch to see how long it would take to get it after it was requested. 10 minutes later and still of sign it inspire asking twice more. When it did arrive we put the card on the plate and place it at the end of the table in plain site for it to be seen. Another 10 minutes passed before anyone came over to take the payment, which while waiting we looked around at othe tables to notice that none had been cleared from the previous clients. Even after the payment was taken we still wasn't asked if we had enjoyed our meal.
For the price of the food the service was terrible although I am not blaming the waiters. They were all very young and obviously untrained even in how to open a bottle and what ales were served. If a restaurant wants to charge the prices they are a lot has to be changed to justify it. I will not be visiting here again as I can get better food and service from a chain bar.