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|Address:||12-16 Artillery Lane, London E1 7LS|
|Tel:||020 7078 9633|
|Price: £26.00||Wine: £16.00|
|Opening Hours:||Mon-Fri 7.30am-12M (Mon-Wed -11pm) Sat-Sun 8am-12M (Sun -10.30pm)|
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I had booked a table for a Xmas lunch for 4 people at 1pm. I called to confirm our booking this morning, and although we arrived on time, we still had to wait to be seated – even though the restaurant was only about 1/3 full.
We ordered fairly quickly, but waited about 35-40 mins for our meals.. Which would have been OK, if all our meals were actually served. When the 3 of the meals arrived, our waiter said that my ‘Number 3 Wrap’ was still on the way… 10 mins later, still nothing. The waiter came over again to tell me it was on the way… Another 5 mins – nothing. My friends had finished with their meals (or in the case of the mex mac – she had eaten as much as possible – as it was basically an entire bowl of cheese with a VERY few pieces of macaroni), and were just waiting around for my mythical wrap, I went up to the counter to cancel it (time to go back to work – late!). Even after saying that we had ordered almost a hour beforehand, and that the other meals had come out except mine – no apology was offered by any of the staff.. Even the waiter that took our order in the first place didn't seem to care. And then when we were FINALLY attended to to be able to pay (another 5/10mins), they still had the audacity to charge for my diet Coke!?
I was really looking forward to a meal here, especially as I've heard all about it since moving to London – but after this experience, I'm extremely disappointed. What should have been a nice Xmas lunch with friends, left me hungry – and all of us annoyed.