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|Address:||The Savoy, Strand, London WC2R 0EU|
|Tel:||020 3551 9858|
|Price: £61.00||Wine: £25.00||Champagne: £59.00|
|Opening Hours:||Mon-Sat 12N-3pm 5.30-11pm Sun 12N-4pm 6-10.30pm|
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Food was excellent. Customer service…appalling
If you do chose to dine at the Savoy Grill do not use the cloakroom. After an enjoyable meal I found myself scrabbling around the cloakroom for 20 minutes looking for my coat as the attendant put it on the wrong hanger. The staff didn’t seem to care and didn’t help me find it, and even accused me of not coming with a coat. Thankfully I was dining with friends, but definitely a no, no for client dining.
Wrote formal complaint and received no response. Sums up customer service really. What has happened to the Savoy? Bring back the old Savoy.