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|Address:||29 Clarges Street, London W1J 7EF|
|Tel:||020 7409 1699|
|Price: £43.00||Wine: £22.00||Champagne: £57.00|
|Opening Hours:||Tues-Sat 12N-10.30pm|
4 of 5 people found this review helpful.
Burger and Lobster. Too good to be queue?
Billed as having a ‘no reservation’ policy, we were surprised to find the centrally located Burger and Lobster absent of a queue at 7.30pm on a Saturday night.
The taste buds were watering at this stroke of luck, especially as we had been in the area since 4pm sampling the delights of Shepherd Market.
The previous week, Randall and Aubin, Brewer Street, had softened our hour-long wait with a glass of champagne and plenty of French hospitalité. (As you would expect from a restaurant with a no reservation policy).
Upon entering Burger and Lobster, the taste buds started to whither with the news that there was a three-hour wait. Yes, 180 minutes. How so with no reservations and no queue?
And therein lies the problem.
Front of house, we were advised that we could leave our mobile telephone number and be called when a table was free. Hmm. Isn’t that what we call a reservation!? As the waiting list was longer than the trip to Canada where the lobsters are sourced, we decided to try another route. The bar.
The bar area ‘which doesn’t have a wait ‘ and serves food from the quirky menu was pretty busy as you’d expect.
Having waited 40 minutes with a nicely made cocktail, we found ourselves craning over fellow diners to see if they had finished slurping on their lobster claws and were ready to vacate. No such luck as a rather zealous American couple that had been ‘waiting way longer that us’ ousted us.
Subsequently, a waitress with a stack of metal lobster trays dropped them on my partner’s calf without hesitation and failed to apologise or raise alarm. Nice.
Upon exit, we were placated with a ‘did you not manage to eat’ smirk and continued into the heart of Soho for a proper pop-up experience.
If you like to eat with a hungry audience craning over your shoulders and enjoy an atmosphere lacking charm and hospitality, this could be the place for you.
In summary, we have no reservations in avoiding this establishment.