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|Address:||12 High Street, London SM1 1HN|
|Tel:||020 3544 2390|
|Price: £37.00||Wine: £15.50||Champagne: £39.00|
|Opening Hours:||Mon-Sat 8am-11pm (Sat-Sun 9am- )|
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Greeted well on arrival – we were the only ones in the restaurant at 12 noon on Sunday. Table was booked – after a 15 minute wait in the reception area I had to ask to be shown to our table. Three course set menu took 2 hours 35 minutes. We waited at least ten minutes for each course to be served, then another 10 minutes for next course to arrive after the plates were cleared. We waited 15 minutes and no one bothered to take our desert order – I had find the manager to ask her to take it.
The music was dreadful. I asked three times for it to be turned down – it was, but after a few minutes it was turned up again. I refused to pay the discretionary service charge that was added to the bill.
I complained to the manager and was told the slow service was because everything was cooked fresh – they had time to go out & pick the apples for the apple crumble – 15 minutes from ordering to arrival.
I will not go there again.
The food was very average and served on cold plates.