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|Address:||2-12 Wilson Street, London EC2M 2TE|
|Tel:||020 7377 6326|
|Price: £43.00||Wine: £15.95||Champagne: £39.95|
|Opening Hours:||Mon-Fri 11am-9pm (Wed-Thurs -10pm Fri -11pm)|
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Went this evening to meet friends for drinks. Waited at the bar for 12 minutes to be served. Not served which is bad enough but neither was there any acknowledgement that I was waiting or even existed, No “Be with you shortly” no “Sorry to keep you”. It wasn't especially busy – maybe 20 or 30 people in the entire place – but the staff seemed to think that changing a barrel, checking the pressure and washing glasses were more important than serving a customer. So I left. And I won't go back.
So the staff there should recognise that they're the cost base and we're the revenue without which they haven't got a job. And the management should hire some more staff. Or get some competent ones. Or both.