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|Address:||Level 31 The Shard, 31 St. Thomas Street, London SE1 9RY|
|Tel:||020 7768 3416|
|Price: £60.00||Wine: £26.00||Champagne: £71.00|
|Opening Hours:||Mon–Fri 7-10.30am 12N-2.45pm 3-5pm Sat–Sun 10.30am-3.30pm Mon–Sun 6-10.45pm|
2 of 2 people found this review helpful.
I am simply amazed that people like this place. We went there last Friday July 19th and we made a reservation for one of their private booths for dinner.
From the beginning, service was simply a mess. We were not shown to our table but were left in the middle of this disco with thumping music with nowhere to go.
After finally settling in the bar area, having essentially forced one of the staff to show some interest, we ordered drinks and then sent to our table with the promise that our cocktails would arrive promptly.
1 hour later, and after having told the waiter TWICE, he finally admitted that someone had forgotten to put our order through.
The whole experience took 4 hours, during which it took 45 minutes to deliver every plate, we essentially had to chase people outside the booth in order to order some wine and our waiter changed three times so that the next guy had no idea where we were with our dinner. Simply shocking. I have seen McDonald's with better service.
And the thumping music continued unabated, so we were barely able to hear one another across the table.
Food is fine, but I am not telling my friends about it. Simply ok for the money you will pay, nothing more.
Great views, but simply go to the viewing deck at the Shard and save yourself an unpleasant dining experience.