Swan at the Globe

Darren H. (30s, Male)

Completely unreliable!
The Swan looks fair, and the staff (manager excluded) were polite, but how very, very, disappointing!

On the basis of the looks, I booked an area a few weeks before for my 30th Birthday (a milestone event) to entertain 30 – 40 people…..only to be phoned one week before the event (4 weeks after booking) to be told the area had been double booked and they would no long accommodate me and guests.

A more cynical than me person would say that ‘the manager’ had received an offer from which he thought he would receive greater financial custom

Either way, I was so disappointed to be finding an alternative venue so soon before the event that I feel all should know that if you book this venue this could happen to you!

A personal annoyance is that the manager didn’t have the consideration to phone me to cancel himself. Again, a more cynical person would say this was so ‘the messenger would be shot’. Either way beware booking at the Swan!