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The little things

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Venues & Events Editorial

Venues & Events Editorial( London )

The difference in hospitality is often in the detail and we've been noticing lots of thoughtful little ‘extras’ at venues & events – bottles of water for the tube journey home (Royal Courts of Justice), branded cards with recipes for the cocktails we'd been drinking (The Connaught), yoga mats and dvds in the rooms (Hyatt Regency London – The Churchill).

Have you come across any similarly careful touches at venues around town? We'd love to hear about them.

January 2010

6 replies to “The little things”

Ms. Macaroon

Ms. Macaroon( 30s, Female, London )

I like Wahaca's little books of chilli seeds for planting – better than matches any day. And the hair straighteners in the ladies' loos at Shoreditch House – a master stroke!

January 2010
Tomato

Tomato( Female, United Kingdom )

wow you lucky things! I have to confess I am always left a little disappointed at events that the organisers don't think of the little things that make the difference – I have had to trudge through rain at hospitality without a branded umbrella in sight!

Although yes – the shoreditch house people know what they are doing – straighteners, cowshed, fluffy white towels – what more could you want after a dip in that pool.

January 2010
Liza T.

Liza T.( 40s, Female, London )

I agree that these extra touches do make a difference. One of my favourite little extras was from an event at Wellington Arch last year where we were given a goodie bag that included bottled water (always much appreciated), chocolate (ditto!), a really nice apron & one of those English Heritage blue plaque mugs. I went with a couple of colleagues and we have our mugs at work – Bram Stoker, Oscar Wilde & Sigmund Freud. They're lovely bone china & we use them all the time. The mug always reminds me of the venue & has made the event much more memorable (lovely though it was) than it would otherwise have been.

January 2010

Liza T.( 40s, Female, London )

Yes, where have all the branded umberellas gone?! There was a phase where they were everywhere but now they're due a revival. Same with luxury keyrings…or am I not going to the right events (nice bone china mugs aside)?

January 2010
Olivia W.

Olivia W.( 30s, Female )

I went to an sportswear launch event at Sketch in the summer – food and cocktails were great and we were given a jacket and hat, as well as water and jelly sweets (not very healthy, but most appreciated) to take home. Wear the jacket for cycling and running all the time – was very pleased with that one…

January 2010
Captain Haddock

Captain Haddock( 30s, Female, United Kingdom )

Also Molton Brown Sleep Mist spray on the bedside table at the Goodwood Hotel. And a big urn of free miso for members in the lounge at The East Room in Shoreditch – nice touch!

February 2010

Daniel's post has been removed

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