 | Kaprow( 30s, Female, London )Hi Sally,
I actually think it's more about the size of a hotel than its star-rating. I'd always go for a small, boutiquey-style place over a large, anonymous property. Think it was the guy beind One Aldwych that said you can tell the moment you walk through its doors whether a hotel is loved or not and I think that's so true! One of my favourite hotels, The George on the Isle of Wight, is acutally a three-star but the attention to detail there is better than in most five-stars I've stayed. That said, there are some great luxury hotels too. The best I've ever stayed in is the Old Course Hotel in St Andrews, where the service is absolutely flawless. Proof that you can run a large hotel as if it were a boutique if you try hard enough!
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| Permanent link to this post October 2009 |
 | Billy Boston( 40s, Female, United Kingdom )Hi Sally I have stayed at Whatley Manor and Chewton Glen this year and both are worthy of their five star status; the facilities were magnificent but it was the service that made them five star. Having worked in hotels it is normally the General Manager that makes the difference. A good three star hotel can feel five star with a good GM at the helm. I agree you can tell the minute you walk into a hotel whether it is loved or not and Whatley Manor & Chewton Manor are two five star hotels worthy of a visit Sally.
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 Posts: 1 | Tony H.( 20s, Male, United Kingdom )Agreed, the star rating is about the facilities, number of bars/resturants, if they have room service, leisure facilities etc. Nothing to do with the service.
Stick with 4* better price (most are dropping rates to 3* level) and same standard rooms.
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